Celma Carreira | WineEduTainer

Terms & Conditions

General

These terms establish the General Conditions of use and the General Conditions of Sale of services on the website www.wineedutainer.pt and www.wineedutainer.com fest.
Browsing the website and/or purchasing any product through it implies acceptance of these general conditions.

These general sales conditions are agreed between CELMA CARREIRA and the consumer who makes purchases through the website www.wineedutainer.pt and www.wineedutainer.com.

The use of the website www.wineedutainer.pt and www.wineedutainer.com and the purchase of products or services presupposes knowledge, understanding and acceptance of these Terms and Conditions.
CELMA CARREIRA reserves the right, at any time, without the need for prior notice and with immediate effect, to update or eliminate, partially or completely, these Terms and Conditions.

Ownership of the online store

The domain and online store, known as www.wineedutainer.pt and www.wineedutainer.com, is owned by CELMA CARREIRA, with Portuguese tax residence in Leiria, holder of VAT Number 225 547 325.

Scope of application

These General Terms and Conditions regulate the visit and purchase and sale operations carried out in the online store, between any person who uses it for purely personal purposes, as a final consumer, without any intention of reselling the products or services and CELMA CARREIRA , as the person responsible for marketing the products or services described in the online store.
The user undertakes to use this website in compliance with applicable legislation, refraining from using this page for activities contrary to the law, morals and good customs, or duties or rights and interests of third parties. All brands, distinctive signs, images, texts, photographs and any other works reproduced or represented in the online store are protected by Industrial Property Law, with any total or partial reproduction or representation of this website being prohibited.
Property Law, with any total or partial reproduction or representation of this website being prohibited.
In general, the consumer must use the website in a responsible, prudent and careful manner, and must not disturb or degrade the continuity, integrity and quality of its resources and functionalities.
CELMA CARREIRA recognizes that your use of the website is at your own risk, being solely responsible for any damage caused to your system and/or computer equipment or for other damages or losses, including loss or damage to data, resulting the use of materials, content or information obtained, in any way, through the website.

Amendment of these Conditions

CELMA CARREIRA reserves the right to freely change the general conditions at any time, in order to adapt them to the applicable legislation in force, without the need for prior notice.
We also reserve the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website regarding the price of products and services. These modifications will serve to improve the website, simultaneously improving the services offered to the user.

Comercial politics

The sale underlying each purchase made by the customer is made under retention of title, meaning that the products or services are the exclusive property of CELMA CARREIRA until the effective and full payment of the amount due.

Copyright

All content included on this website is the property of CELMA CARREIRA and created by it, to which all intellectual property rights are reserved.
In case of violation, CELMA CARREIRA’s legal team will use the applicable legal mechanisms for the protection of Copyright and Related Rights to safeguard legal interests.

Pricing information

The service costs are borne by the customer and add to the total value of the selected products or services.
The retail prices indicated in the online store are presented in euros (€) and are subject to Value Added Tax (VAT) at the legal rate in force. This value will always be included in our prices.
The customer will be informed of these charges before confirming their order and completing the purchase process.
CELMA CARREIRA reserves the right to change prices at any time. However, you undertake to apply the rates and prices indicated at the time of placing the purchase order.
In the event of a computer, manual, technical error or any other unknown origin that causes a substantial change not foreseen by CELMA CARREIRA in the sales price to the public, the purchase order will be considered invalid and canceled.
To make a purchase, you must access www.wineedutainer.pt and www.wineedutainer.com and follow the steps indicated.
It is the customer’s responsibility to ensure that all necessary data is provided correctly and completely, as only in this way can CELMA CARREIRA guarantee acceptance of the order.

Information

CELMA CARREIRA reserves the right, on its own initiative, to correct any error or omission in any part of the website without prior notice. CELMA CARREIRA may make any changes to the website and prices at any time without prior notice. The price of products or services will always be stipulated on our website, except for typographical errors.

Contacts

For any questions, please contact us via email: info@wineedutainer.pt

Payment methods

In the online store, the following payment methods are available: Credit Card, Apple Pay, Google Pay, PayPal and Bank Transfer (upon IBAN request).

Customers must only use the payment methods described above.

If you choose to pay via bank transfer, after completing your order, the consumer will receive an automatic email with the data necessary to carry out the transaction.
For order dispatch to be a quick process, you must send proof of payment by email to info@wineedutainer.pt, with the order number duly identified, with the respective name of the consumer.

Right to Free Resolution and Refunds

The products made available are not subject to exchange or return when made available after payment has been made and the product has been provided to the consumer, the latter expressly declaring their consent to the loss of the right to free resolution when these conditions are met, in accordance with article 17 1 i) and ii) of Decree-Law no. 24/2014 of 14 February.
In the case of services provided and subscribed by the user, the right of free termination can be exercised within 14 (days) from the award and payment, unless the awarded service has already started, in which case the consumer gives the your express consent regarding the loss of the right to free resolution, in accordance with article 17.º no. 1 paragraph a) of Decree-law no. 24/2014 of 14 February.
To make your return or exchange, you must contact us by email: info@wineedutainer.pt

Claims

With a view to continuous improvement of the services provided, CELMA CARREIRA will seek to respond to and resolve complaints presented by the customer within 5 (five) business days via email: info@wineedutainer.pt

Electronic Complaints Book

You can register your complaint in the Electronic Complaints Book. To do so, simply access the Complaints Book platform at www.livrodereclamacoes.pt.